Competency-Based Interview (CBI) Workshop

PROGRAM OVERVIEW

• Duration: 3 days, comprising 20 contact hours, excluding breaks.
• Delivery: Hybrid — in person in Egypt or Saudi Arabia, or live online via Zoom or Google Meet.
• Language: Arabic and English, with course materials in English.
• Group size: Up to 12 delegates per cohort.

WHO SHOULD ATTEND

• Hiring Managers responsible for interviewing and selecting candidates.
• Recruitment Professionals involved in candidate assessment and selection.
• HR Practitioners seeking to strengthen structured interviewing and evidence-based hiring practices.

WHAT YOU WILL LEARN

• Explain the role of competencies in effective hiring decisions.
• Recognize and reduce common interviewer biases.
• Prepare structured interviews using competencies, behavioural indicators, and behavioural questions.
• Build rapport and apply effective questioning, probing, listening, and interview-closing techniques.
• Record and classify behavioural evidence accurately.
• Score candidates against defined indicators and make evidence-based selection decisions.
• Conduct competency-based interviews through practical simulations and assessed exercises.
• Evaluate interviewing style and develop an individual action plan for workplace application.

PROGRAMME MODULES

Module 1: Setting the Scene

• Understand performance drivers and the impact of hiring decisions.
• Explore conscious and unconscious thinking and common interviewer biases.
• Understand competencies, competency-based HR, and competencies versus credentials.
• Review interview research, CBI fundamentals, and the STAR evidence structure.

Module 2: Turning Knowledge into Practice

• Prepare structured interviews using the five-stage CBI process.
• Design behavioural questions and establish an interview evaluation framework.
• Practice rapport building, questioning, probing, and active listening.
• Learn to exchange information, record evidence, and check for omissions.
• Apply evidence classification, scoring, and evidence-based decision-making.
• Close interviews professionally and respond appropriately to candidate questions.

Module 3: Transferring Knowledge

• Participate in four coached role-play rounds with rotating roles.
• Practice interviewing, scoring, and evaluating candidate responses.
• Receive developmental feedback and review individual interviewing styles.
• Develop an action plan and prepare for the final assessment.

Module 4: Get Assessed

• Review assessment rules, scoring criteria, and assessment procedures.
• Conduct and score an observed 30-minute competency-based interview covering two competencies.
• Complete the final practical assessment.
• Deliver a three-minute graduation presentation covering key learning and an application plan.

LEARNING APPROACH

• Facilitator-led learning and practical exercises.
• Interview role-play simulations and rotating practice roles.
• Scoring exercises, coaching, and developmental feedback.
• Individual reflection and workplace action planning.
• Final observed interview assessment.

WHAT PARTICIPANTS RECEIVE

• 20 hours of training and coaching.
• Delegate workbook and practical templates.
• Competency packs and scoring sheets.
• Assessed interview practice and developmental feedback.
• Certificate of completion for participants who meet the attendance requirements and pass the assessment.

ASSESSMENT REQUIREMENTS

• Participate in practical interviewing exercises and scoring activities.
• Complete the final observed competency-based interview assessment.
• Meet the attendance requirements and pass the assessment to receive the certificate of completion.

Download the course outline